Get in touch

Last updated: 7 Jul 2025

General enquiries email

contact@igwc.gov.au

Media email

media@igwc.gov.au

Freedom of Information email

FOI@igwc.gov.au

See Freedom of Information for more information on how to make an FOI request.

Telephone

13 IGWC (13 4492)

Postal

Inspector-General of Water Compliance
Department of Climate Change, Energy, the Environment and Water
GPO Box 3090, Canberra ACT 2601, Australia

Dispute and complaint management

People may raise concerns on Inspector-General of Water Compliance decisions. The process is set out in the Dispute and Complaint Management Framework.

Download

Dispute and Complaint Management Framework (PDF 629 KB)
Dispute and Complaint Management Framework (DOCX 711 KB)

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Everyone in the Murray-Darling Basin can help ensure that the Basin Plan is fair, transparent and sustainable. Join us on the journey.